sv789 Terms and Conditions

1. Definitions and Applicability

These terms and conditions ("Terms") form a legal agreement between sv789 ("Platform", "we", "our") and any user of the platform ("user", "you", "your"). By registering on sv789 or using the platform, you are considered to have legally agreed to all of these terms.

1.1 Definitions

• "Platform" means the sv789 website, applications, and all related services.
• "Account" means a registered user's personal gaming account.
• "Gaming Balance" means the amount of real money held in an account.
• "Bonus Balance" means the amount of bonus received from promotional offers.
• "Wagering Requirement" means the condition to place a specified amount in bets before a bonus can be withdrawn.

2. Eligibility and Registration

2.1 Age Requirement

To open an account and play games on the sv789 platform, you must be at least 21 years old. This service is open only to those aged 21 or above. Providing a false age at the time of registration is strictly prohibited and may result in account cancellation.

2.2 One Account Policy

Each user may operate only one account. If the same person opens multiple accounts, all accounts will be cancelled and any accumulated bonuses will be forfeited. Members of the same household may use separate accounts, but restrictions may apply when using the same payment method.

2.3 Accuracy of Information

All information provided at registration must be true, accurate, and complete. sv789 may request additional documents for identity verification at any time. The withdrawal process may be put on hold until verification is complete.

3. Account Management

3.1 Login Security

You are solely responsible for keeping your sv789 Login credentials (username and password) completely confidential. You should not share this information with any third party. Report any unauthorised access to your account to our support team immediately.

3.2 Account Responsibility

You are personally responsible for all activities carried out from your account. sv789 will not be liable for any financial loss resulting from misuse of an account, unless it is proven that the loss was entirely due to our fault.

4. Deposits and Withdrawals

4.1 Deposit Limits

The minimum deposit amount on the sv789 platform is ৳200 (two hundred taka) and this applies equally to all payment methods.

4.2 Accepted Payment Methods

sv789 currently supports the following payment methods:

• bKash — Bangladesh's most widely used mobile banking method.
• Nagad — The postal department's digital financial service.
• Rocket — Dutch-Bangla Bank's mobile banking service.
• Bank Transfer — Through major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank.

4.3 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000 (one thousand taka). Approved withdrawals are generally processed within 5 to 30 minutes. sv789 may take additional time to verify withdrawal requests, particularly for large amounts.

4.4 Withdrawal Eligibility

Before making a withdrawal, the user must have wagered the deposited amount at least once. Winnings from bonuses must meet the relevant wagering requirement before they can be withdrawn.

5. Bonuses and Promotions

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a ৳1,000 bonus for a total balance of ৳2,000; depositing ৳12,000 gives a maximum ৳5,000 bonus for a total balance of ৳17,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20 times the bonus amount (on the bonus only, not on the combined deposit and bonus amount). For example: a ৳1,000 bonus requires ৳20,000 worth of bets to be placed before bonus winnings can be withdrawn.

5.3 General Bonus Terms

• A bonus can be claimed only once and is non-transferable.
• The wagering requirement must be met in full before a bonus can be cashed out.
• If misuse of a promotion or fraudulent activity is detected, the bonus will be forfeited.
• sv789 reserves the right to modify or cancel any promotional offer without prior notice.
• Betting with bonus funds may be restricted on certain games — contact support for the latest list.

6. Gaming Rules

6.1 Fair Play Policy

sv789 believes in a fair play policy. The outcome of all games is determined by a verifiable Random Number Generator (RNG). Any attempt to artificially influence the outcome of a game is strictly prohibited.

6.2 Betting Rules

Once a bet is confirmed, it cannot be changed or cancelled. If a game is left incomplete due to a technical fault, sv789 reserves the right to refund the amount for that round. For sports betting, the specific rules of each match apply.

6.3 Technical Issues

sv789 is not liable for any loss caused by internet disconnection or device problems. If an incorrect payment occurs due to a technical fault, sv789 reserves the right to deduct that amount from the account.

7. Prohibited Activities

The following activities are strictly prohibited on the sv789 platform:

• Playing games using bots, automation software, or artificial intelligence.
• Attempting to access another user's account without authorisation.
• Misusing the bonus system or making artificial transactions to gain promotional advantages.
• Money laundering or illegal financial activities.
• Attempting to breach the platform's security systems.
• Operating an account using a false identity or false information.
• Attempting to harass or defraud other users.

8. Responsible Gaming

8.1 Our Commitment

sv789 believes in responsible gaming. Gaming is an entertainment activity and not a financial solution. If you feel that gaming is having a negative impact on your life, please seek help.

8.2 Self-Restriction Tools

Users can contact the sv789 support team to set deposit limits, betting limits, or a temporary ban on their own account. For more information on responsible gaming, visit our Responsible Gaming page.

9. Privacy and Security

9.1 Data Protection

sv789 uses SSL encryption technology to keep your personal and financial information secure. We do not sell or rent your information to third parties. To learn more about how data is collected and used, read our Privacy Policy.

9.2 Cookies and Tracking

Cookies are used to keep the platform functioning properly and to improve your experience. By using the platform, you are consenting to the use of cookies.

10. Limitation of Liability

To the maximum extent permitted by law, sv789 will not be liable for the following:

• Loss caused by internet disconnection or device failure.
• Loss caused by a fault of a third-party service provider (payment gateway, game developer).
• Loss caused by the user's own negligence.
• Indirect, special, or consequential loss.
• Service interruption during system maintenance or unavoidable technical issues.

The sv789 platform is provided on an "as is" basis and no guarantee of uninterrupted or error-free service is given.

11. Changes to Terms

sv789 reserves the right to modify these terms at any time. For significant changes, an attempt will be made to notify users via email or through the platform. Continued use of the platform after a change is made will be considered as your acceptance of the new terms.

The latest terms will always be available on this page. We recommend you visit this page regularly.

12. Account Suspension and Closure

12.1 sv789's Rights

sv789 may temporarily suspend or permanently close an account in the following circumstances:

• Violation of the terms and conditions.
• Suspicion of fraud or illegal activity.
• Failure to complete identity verification.
• Operating multiple accounts.
• No activity on the account for an extended period.

12.2 User Rights

You may request the closure of your account at any time by contacting the support team. You will be given the opportunity to withdraw all verified balances before the account is closed, however this may not apply to accounts closed due to a breach of the terms and conditions.