❓ Help Centre
sv789's Frequently Asked Questions & Detailed Answers
From depositing money to claiming bonuses, cricket betting to responsible gaming — find answers to all your questions about sv789 right here.
Whether you are new to sv789 or an existing member, the Q&As below will make your daily gaming experience easier. They are organised into four main sections: Limits & Controls, Cricket Betting, Deposits, and Welcome Bonus. Each section provides direct and detailed answers to real questions, so you do not need to look anywhere else. If you cannot find your question here, contact us via 24/7 live chat or email.
Category 1
Limits & Controls
The minimum deposit amount at sv789 is ৳200 for every payment method. This limit is the same for bKash, Nagad, Rocket, and bank transfer. For details about the daily maximum deposit limit, contact us via live chat or check your account settings. Our first recommendation is to game responsibly and within your means.
sv789 is only for individuals aged 21 or above. You must provide your correct age at the time of account registration. Proof of age may be requested during identity verification. No one under the age of 21 is permitted to create an account or play.
If you feel that gaming is having a negative impact on your life, visit sv789's responsible gaming section and speak with us via live chat. Our support team will help you take the right steps. For professional guidance, seek support from family or trusted people in Bangladesh.
Yes, sv789 takes responsible gaming seriously. You can apply for a cooling-off period (temporary break) or a long-term self-exclusion if you wish. To do so, contact our support team via live chat or email us at [email protected]. Limit requests are processed promptly.
sv789 encourages members to keep their budget under control. If you want to set a daily, weekly, or monthly deposit limit of your choice, discuss it with our support team via live chat. This is an effective way to keep your gaming habits safe and controlled.
Category 2
Cricket Betting
Yes, sv789 offers betting on BPL, the T20 World Cup, IPL, and international cricket tournaments organised by the ICC. You can place bets across multiple markets on matches featuring Bangladesh Tigers and various other international teams. Log in to the platform to see the list of available matches.
Decimal odds indicate the total return on a winning bet — including the original stake. For example, odds of 2.50 mean that if you place a ৳100 bet and win, you receive a total of ৳250 (profit of ৳150). The higher the odds, the lower the chance of winning but the bigger the reward. Decimal odds are displayed across all markets at sv789.
If a match is cancelled or declared no-result due to rain or any other reason, the full stake is generally refunded. Match-specific rules are stated on the betting slip. For partial matches, the result may stand if a certain number of overs have been completed — see sv789's terms and conditions for details.
Live betting lets you place bets in real time while a match is in progress. Odds update after every ball, so quick decisions are important. For example, new markets open after each over in a Bangladesh vs India match. sv789's in-play interface is mobile-friendly and easy to navigate.
The most popular cricket markets at sv789 are: Match Winner, Toss Winner, Top Batsman, Top Bowler, Total Runs in the first innings, and Over/Under markets. Full details of each market can be seen on the betting slip.
Category 3
Money Deposit
The minimum deposit amount at sv789 is ৳200, and this is the same for all payment methods — bKash, Nagad, Rocket, and bank transfer. This limit ensures an affordable starting point for new players. You can enjoy the full sv789 gaming experience even on a small budget.
sv789 itself does not charge any deposit fee. However, mobile banking providers such as bKash, Nagad, or Rocket may deduct their own transaction charges. Banks may also apply their own fees for bank transfers. Check the fee policy of the relevant payment provider to know exactly how much will arrive in your sv789 account.
sv789 currently supports four payment methods: bKash, Nagad, Rocket, and bank transfer. For bank transfers, major commercial banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used. The minimum deposit amount for each method is ৳200.
Log in to your sv789 account and go to the "Deposit" section. Select bKash as the payment method and send the amount to the designated bKash number. Submit the transaction ID correctly — your sv789 balance will update shortly after. If you face any issues, get immediate help via live chat.
The minimum withdrawal amount from sv789 is ৳1,000. Withdrawal requests are generally completed in just 5 to 30 minutes — bKash, Nagad, and Rocket are processed the fastest. Bank transfers may take a little longer depending on the bank's processing time.
Category 4
Welcome Bonus
When you open an account at sv789 for the first time, the welcome bonus is automatically applied on your first deposit. Deposit a minimum of ৳200 to receive a 100% bonus — up to a maximum of ৳5,000. For example, depositing ৳1,000 gives a bonus of ৳1,000, making your total balance ৳2,000. No separate code or form is needed to claim the bonus.
No, the sv789 welcome bonus can only be received once per account. It is a one-time offer for new members. Attempting to claim the bonus again by opening a new account will be a violation of sv789's rules and may result in account suspension.
A wagering requirement means the total amount you need to bet before you can withdraw bonus funds. At sv789, the wagering requirement for the welcome bonus is 20x and applies only to the bonus amount — not the deposited amount. Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before withdrawing bonus winnings.
Most slot games and casino games are included in the wagering count. However, not all games may contribute equally — some games may contribute partially or not at all. Which games contribute in full is detailed in sv789's bonus terms and conditions. Ask our live chat to be sure.
The welcome bonus goes up to a maximum of ৳5,000. Even if you deposit ৳5,000 or more, the bonus will not exceed ৳5,000. Example: depositing ৳12,000 gives a bonus of ৳5,000, making your total balance ৳17,000. Every new member can make the most of this one-time opportunity.
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